Pest Extermination Phoenix, Tucson AZ
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Valued Customers


To us, you are more than just a customer. We value our working relationships and business partnerships, and we appreciate the trust you place in us to get the job done right. You and your peace of mind are important to us and, we strive to satisfy all your pest elimination needs.

Look at what some of our most valued customers are saying about Burns Pest Elimination and our services:
 
We would like to officially let you know how very sad we were to lose Mark White. We met him just after moving into Westbrook Village from Alaska as we encountered several bee nests when remodeling. He professionally and very quickly removed them and had been coming monthly until without notice we have not had him for several months.

But, this month we were thrilled to have a similar and delightful replacement - Patrick Bugilan. We just want you to know we want to continue seeing him every month. He’s not only a wonderful person but truly an asset to your company and to our home’s pest free status. When we asked if we would be a permanent replacement, he responded "he did not know". Please, please let us keep him.




- Tappie & Jim
 
I am writing because I hired your company to eliminate rodents in my attic. The serviceman was here the same day I called and a few days later, when some of the little guys were caught, and starting to smell bad, a technician came out immediately and took them away. What wonderful service! I especially want to compliment you on my technician, Vince Mada Jr, from the north valley. He is a very polite and personable young man, and has done a fabulous job for me! He is very dedicated to doing a good job and takes the time necessary to do it! Sometimes when you hire a company, you worry about the people they send into your home, but Vince is such a good representative for your company, I am always happy when he comes to the door.

Thank you so much for the excellent service!




- Sharon M.
 
I wanted to take a moment to let you know how amazing your employees are. Often times compliments seem to slip through the cracks and we are too concerned with complaints. I wanted to take the time to let you know how much I appreciate the "team" that helps me out at our community every day. I have used Burns since 2001 at various companies and properties and the reason I continue to use Burns is because of the excellent customer service. Adam Greco has always gone above and beyond for us to ensure we are taken care of. He builds great relationships with his customers and teaches his team to do the same. My sales rep Nick ensures all of our scheduling is on track and nothing slips through the cracks. My bed bug crew, Clay, Beckie and Brandon are so thorough and accommodating to our needs. Russell my weekly tech is very professional and thorough. Not to mention everyone is always so nice. I have not had one experience where any of these employees appeared to be having a "bad day". They are always professional and friendly. This crew goes above and beyond by holding a Bed Bug Seminar for me quarterly to help me educate my residents. This holds them late in the evening and yet not one complaint. They are always willing to do it for me. This is yet another example of excellent customer service. This type of customer service is extremely hard to find.

I just wanted to take a moment to let you know that we appreciate all you and your team at Burns do for us. Without vendors like you, we would not be successful at what we do everyday.




-Shandra M.| Community Manager










 
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